Bot farming for small and medium businesses: how to create, implement and promote chatbots
Posted: Mon Jan 27, 2025 8:55 am
If sales have slowed down, don't immediately blame the sales department, marketing team, or the prolonged lockdown. Try listening to your customers and building communication in their usual messengers.
According to Salesforce , only 14% of users would rather fill out a form on a website than place an order in a chatbot. 54% of respondents are sure that it is time for companies to change the way they communicate and be available 24/7 on any messenger.
Such changes are beneficial for small and medium-sized businesses: you can japan rcs data create a chatbot using a designer in 1-2 evenings, without any programming skills.
The potential of the new tool is huge:
speeds up the processing of popular questions and reduces the load on the incoming line;
engages potential customers in dialogue;
increases the number of leads;
can become an analogue of an abandoned cart if it is impossible to implement such a function;
makes interaction with the company convenient and simple;
simplifies feedback collection.
In the article, we examined in detail the process of creating a chatbot with minimal investment, described promotion options, and showed with examples how chatbots benefit small and medium-sized businesses right now.
According to Salesforce , only 14% of users would rather fill out a form on a website than place an order in a chatbot. 54% of respondents are sure that it is time for companies to change the way they communicate and be available 24/7 on any messenger.
Such changes are beneficial for small and medium-sized businesses: you can japan rcs data create a chatbot using a designer in 1-2 evenings, without any programming skills.
The potential of the new tool is huge:
speeds up the processing of popular questions and reduces the load on the incoming line;
engages potential customers in dialogue;
increases the number of leads;
can become an analogue of an abandoned cart if it is impossible to implement such a function;
makes interaction with the company convenient and simple;
simplifies feedback collection.
In the article, we examined in detail the process of creating a chatbot with minimal investment, described promotion options, and showed with examples how chatbots benefit small and medium-sized businesses right now.