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How much does bad UX design cost?

Posted: Mon Jan 27, 2025 4:11 am
by monira444
Investing in a digital product that doesn't meet your expectations right away can be a huge drain on your company's budget. However, with some types of applications, such as games and mobile websites, it often takes longer, especially when it comes to the user experience (UX).

Nowadays, user experience can be perceived in many different ways. It lies in user feedback, the overall success of the site itself, lead generation and revenue. But beyond that, UX design contains several important metrics that will show you whether the user experience is positive and satisfying for your audience.

An important question for any online business is how much should you spend on UX design?

The truth is that the amount is most likely larger than you expect.

Statistics show that 70% of online businesses fail due facebook data to poor interface design and usability. But that’s not all. If we look at UX statistics alone, it’s clear that 88% of online users don’t return to a site after a negative experience. That’s a huge percentage of your entire online audience.

How much does bad UX design cost?
User experience, also called UX, is the process of providing a meaningful and relevant experience for users who visit your website, while also showcasing the organization's goals. Creating such a process takes time, integration, and experimentation, and includes all aspects important to the online space - branding, design, usability, and function.

UX aims to provide a good and positive experience for your web visitors, increasing loyalty to your product or brand. Furthermore, providing a meaningful and enjoyable online experience increases the success of your business.

Every web software or mobile app developer knows how important a good user experience is. But getting a design and creating a modern enough experience is a complex process that takes time and investment. Often, in an attempt to cut costs or save time, UX design doesn’t get the attention it deserves, leading to functionality and usability issues. But what is bad UX design costing you?

The most common impacts of a poor user experience are lost revenue, reduced efficiency and productivity, obvious negative results and a hit to your brand, and increased costs of acquiring new customers. Here's how much bad UX design costs a company.