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When you want to check your balance and transactions

Posted: Mon Jan 27, 2025 3:16 am
by monira444
Double authentication is an additional layer of security designed to ensure that you are the only person who can access and operate your ruralvía ​​account, even if someone else knows your password. In other words, it complements the use of the password, since it requires verifying the user's identity with at least two of three possible methods:

Knowledge : something the user knows, such as a username, password, email, PIN…
Possession : something that the user possesses, such as his ID, card, mobile phone, etc.
Inherence : something that the user is. Whether through their fingerprint, voice recognition, iris of the eye…
For some years now, all entities of the Group have been applying this double authentication to other online services. Now it is also necessary in ruralvía. Thus, thanks to this new security measure, ruralvía ​​will ask you to verify your identity in the following situations:

When you log in every 90 days.
When you want to make transfers and payments.
All these measures guarantee safe digital banking but, as bitcoin data users of any online financial service, we must be proactive and take into account the following recommendations :

Never provide access codes by text message, email or phone call.
Avoid accessing ruralvía ​​if you are connected to an open or public wifi .
Do not save passwords on computers or mobile phones.
Add fingerprint access to ruralvía ​​mobile or any banking app.
Review the communications we send you from all the Group's entities to stay up to date. If you don't have it activated, take advantage of the opportunity to activate your online correspondence through ruralvía ​​. This way, you can always find the communications you want in your session.
As we can all be victims of a scam at any time, in the event of any suspicion of fraud, suspicious incidents, anomalies in online payment service sessions or any other incident, we recommend that you immediately contact your office or call 913 346 780 .

First access for new customers
Access to ruralvía, our online banking service , has the necessary mechanisms and processes to offer maximum security to our clients. In fact, this security is defended and ensured from the first contact with a person who decides to join the Grupo Caja Rural client network.

When a person becomes a client of one of the Grupo Caja Rural entities, their entity provides them with unique and personal access codes. These codes are:

User
Password
Phone PIN
In addition, you will also be given an exclusive signature code to confirm your operations through ruralvía, always with the maximum security guarantee.