How exactly do you study your customers' online behavior?
Posted: Thu Jan 23, 2025 4:31 am
Another statistic to note is that 72% of customers place the same level of trust in online reviews as in-person recommendations. Therefore, including reviews on your product pages is a great way to generate inbound leads.
Qiigo also found that 78% of consumer purchasing decisions are based on companies’ social media posts. Having a solid social media presence and equipping it with contact data collection tools for lead generation are a must for your business.
Another necessity is to have a good online belarus phone number list experience, which is essential for 91% of customers. So make sure your online store provides value to the customer.
You can useheat map toolsto see which parts of your online store customers visit most often, where they go, and where they take action.
Heatmaps are a great way to get a visual idea of where the best leads are in your online store, so be sure to use them in your lead generation strategy.
Farnam Elyasof, founder Flex suits
Source:Hotjar
This screenshot shows a clickthrough rate heatmap; the box is blue, which means that part of the website is not ideal for generating leads.
Other valuable tools for studying online behavior areA/B testing toolsand user session replay tools. A/B testing tools allow you to test changes to your website by giving the respondent a choice between two lead generation strategies. User session replay allows you to see exactly how customers are using your online store, giving you great insights into lead generation.
Qiigo also found that 78% of consumer purchasing decisions are based on companies’ social media posts. Having a solid social media presence and equipping it with contact data collection tools for lead generation are a must for your business.
Another necessity is to have a good online belarus phone number list experience, which is essential for 91% of customers. So make sure your online store provides value to the customer.
You can useheat map toolsto see which parts of your online store customers visit most often, where they go, and where they take action.
Heatmaps are a great way to get a visual idea of where the best leads are in your online store, so be sure to use them in your lead generation strategy.
Farnam Elyasof, founder Flex suits
Source:Hotjar
This screenshot shows a clickthrough rate heatmap; the box is blue, which means that part of the website is not ideal for generating leads.
Other valuable tools for studying online behavior areA/B testing toolsand user session replay tools. A/B testing tools allow you to test changes to your website by giving the respondent a choice between two lead generation strategies. User session replay allows you to see exactly how customers are using your online store, giving you great insights into lead generation.