So, let's look at active listening techniques
Posted: Thu Jan 23, 2025 4:30 am
Take a break
After the other person has shared their story, be silent for a few minutes. This small but very important break will help you better absorb the information you heard, put aside the emotional component and grasp the main point. The pause will give your interlocutor a chance to rest a little, and maybe they will remember something else and add to their story. Often, this technique helps a person open up even more.
Please clarify the details
The interlocutor can forget botim database or miss many interesting and significant moments during the conversation. Pay attention to them. This is the best way to emphasize the importance of what he told and your sincere enthusiasm for the conversation. The technique of active listening prevents the emergence of omissions, helps to improve the relationship between you, to understand the overall picture of the conversation.
Develop your thoughts
Sometimes the interlocutor moves away from the main topic of the conversation, or it is difficult for him to find the right words to accurately convey the main topic. The technique of active listening can serve as an active assistant in such a situation. This method effectively develops the main idea. Try to tactfully return your interlocutor to the essence of the conversation.
Develop your thoughts while listening
Make a message
This technique will help to tactfully provide feedback to the opponent. Depending on the situation, it can be used in two forms:
Message of understanding. The listener voices his or her impressions of the interlocutor or contact. This approach is ideal for improving communication between adults and children, husband and wife, etc.
Self-perception message. In this case, the interlocutor shares internal experiences after the conversation and describes what changes he felt.
Regardless of what message was encrypted in the message (positive or negative), it is important to express it in a friendly and calm tone. Aggression, impudence, rudeness and other negative manifestations will immediately bring to naught all efforts and will not allow you to achieve the desired result.
Case: VT-metall
Find out how we reduced the cost of attracting an application by 13 times for a metalworking company in Moscow
After the other person has shared their story, be silent for a few minutes. This small but very important break will help you better absorb the information you heard, put aside the emotional component and grasp the main point. The pause will give your interlocutor a chance to rest a little, and maybe they will remember something else and add to their story. Often, this technique helps a person open up even more.
Please clarify the details
The interlocutor can forget botim database or miss many interesting and significant moments during the conversation. Pay attention to them. This is the best way to emphasize the importance of what he told and your sincere enthusiasm for the conversation. The technique of active listening prevents the emergence of omissions, helps to improve the relationship between you, to understand the overall picture of the conversation.
Develop your thoughts
Sometimes the interlocutor moves away from the main topic of the conversation, or it is difficult for him to find the right words to accurately convey the main topic. The technique of active listening can serve as an active assistant in such a situation. This method effectively develops the main idea. Try to tactfully return your interlocutor to the essence of the conversation.
Develop your thoughts while listening
Make a message
This technique will help to tactfully provide feedback to the opponent. Depending on the situation, it can be used in two forms:
Message of understanding. The listener voices his or her impressions of the interlocutor or contact. This approach is ideal for improving communication between adults and children, husband and wife, etc.
Self-perception message. In this case, the interlocutor shares internal experiences after the conversation and describes what changes he felt.
Regardless of what message was encrypted in the message (positive or negative), it is important to express it in a friendly and calm tone. Aggression, impudence, rudeness and other negative manifestations will immediately bring to naught all efforts and will not allow you to achieve the desired result.
Case: VT-metall
Find out how we reduced the cost of attracting an application by 13 times for a metalworking company in Moscow