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Who is a project manager and what does he encounter in his work?
A project manager is a person who is responsible for the implementation of a task on time in accordance with the initial requirements. It sounds quite simple, but in fact, this type of activity involves a huge list of nuances.
Among the main rules of work of a project manager it is worth highlighting:
If the project is not beneficial to the manager in terms of implementation, the team’s energy resources, or financially, it is better to refuse - it will be better for the customer.
Try to understand the customer’s needs and expectations 100 percent so that the result meets them.
Make sure that everything is clear to everyone (customers and the team): explain, show, tell, give examples, and so on.
Find out what features the customer’s company or area of india email list activity is in order to understand what to offer him.
Take care of the partnership with the client: define boundaries, help if needed, eliminate all fears and doubts, build trust.
In some cases, do the work for the client to get the desired result.
Make a payment plan.
Record all agreements in writing so that each party knows what they are responsible for and why.
Let's now move on to more specific tips on how a project manager can manage communication with clients.
Introduction and division of responsibilities
First, you need to get acquainted. Before handing out any tasks or accepting an order for work, you need to carefully analyze the client's field of activity, get to know him as a person, and also introduce yourself and your team.
Then, in the first few days of the project, you can talk about what you can offer the client and how your work will be organized.
It is important to understand that the customer becomes a member of your team from the day you start working together. He should be aware of all the plans and nuances of the work.
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