E-commerce is a manifestation of the implementation of Digital Transformation
Posted: Wed Jan 22, 2025 6:40 am
Customer-Centric
However, based on data, many companies are mistaken in implementing e-commerce as a reliable product distribution channel. According to Peter Bendor-Samuel, many companies do not consider the value of the company's competitiveness when carrying out digital transformation. They focus too much on technology which is considered a manifestation of digital transformation. In fact, the ultimate goal of digital transformation is the customer itself.
Therefore, now many companies are starting to implement smart chatbots to be able to continue to provide 24/7 engagement to e-commerce website visitors. By focusing on customer-centric, e-commerce website users will have a bahrain email list better experience. A good user experience will influence the final decision to buy and return to using the e-commerce website.
5. On-The-Go Shopping
There are already several retail companies that have started the trend of implementing On-The-Go Shopping experience to support increasing community mobility. For example, Indomaret and Lotte Mart. They have mobile e-commerce that allows users to buy their necessities and pick up the items at the E-commerce is a manifestation of the implementation of Digital Transformation
However, based on data, many companies are mistaken in implementing e-commerce as a reliable product distribution channel. According to Peter Bendor-Samuel, many companies do not consider the value of the company's competitiveness when carrying out digital transformation. They focus too much on technology which is considered a manifestation of digital transformation. In fact, the ultimate goal of digital transformation is the customer itself.
Therefore, now many companies are starting to implement smart chatbots to be able to continue to provide 24/7 engagement to e-commerce website visitors. By focusing on customer-centric, e-commerce website users will have a bahrain email list better experience. A good user experience will influence the final decision to buy and return to using the e-commerce website.
5. On-The-Go Shopping
There are already several retail companies that have started the trend of implementing On-The-Go Shopping experience to support increasing community mobility. For example, Indomaret and Lotte Mart. They have mobile e-commerce that allows users to buy their necessities and pick up the items at the E-commerce is a manifestation of the implementation of Digital Transformation