How to file a complaint in English

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Your flight has been delayed for hours, the product you bought is not what you expected, the food arrived late and cold… When we are travelling or living in another country, we often find ourselves in situations where we algeria phone number list to make a complaint in English. Do you know how to do it? No worries! In today's post we show you how to handle complaints in English, both speaking and in writing .










Speaking complaints
You probably already know that Anglo-Saxons, especially the English, are extremely polite . If you want your complaint to be successful, you should make it in a friendly tone of voice and in the most polite way possible. These expressions can help you:

I'm sorry to bother you, but …

If you start your complaint this way, you will make the person receiving it much more willing to help.

I wonder if you could help me with this .

Framing your complaint as a request for help rather than a command will soften its impact and make things run more smoothly.

I 'm afraid there may be a misunderstanding .

When things are not as you expected, this phrase will help you resolve the situation without the person you are talking to feeling like you are accusing them.

I understand it's not your fault , but…

It often happens that the person we are talking to is not directly responsible for the problem, but we need them to work with us to solve it. Letting them know that we are aware that it is not their fault will improve their attitude.