A problem between coworkers directly influences

[muniyaakter]

It's not just the apology that counts, but also the time it takes to give it . the work environment of the entire office. Therefore, the sooner you do it, the less effect it will cause. In any case, it is important not to rush into things. Sometimes, the affected person needs some time to reflect. Most of the time, when situations of great tension occur, it is necessary to have some time to digest what has happened and see the problem from another point of view. And more calmly. 3.- Always in first person You should apologize by admitting your fault and without beating around the bush. This is the time to show that you know who is to blame. Therefore, use statements in the first person: “ I made a mistake ” or “ I’m sorry I made you feel that way ” can be good options.


This will make it clear that you are not trying gambling email list to justify your actions, and that you are also aware of the damage caused. 4.- Face to face Don't expect a third party to carry your burden.for your brand either. If you are the one who has made the mistake, you need to face the situation. “ I’m sorry ” are just two words, but they can fix any kind of problem . But you need to do it yourself. This will help the other person accept their part of the mistake and avoid later confrontations or misgivings. 5.- You must be direct and clear In a crisis protocol, it is essential to avoid generalizations . Apologies must be sincere and direct. Don't try to solve it with a simple " I'm sorry I offended you " or " I didn't mean to hurt you .