7 technological challenges in the machinery rental sector
Posted: Tue Jan 21, 2025 7:20 am
Technological challenges in the machinery rental sector
Bet on the management tools that your company needs
The machinery sales and rental industry has expanded considerably in recent years. To keep up, companies in the sector must understand the trends and challenges they face. For this reason, in today's nurse database post, we discuss the 7 technological challenges in the machinery rental sector that you should take into account if you want your company to lead the way towards digital transformation:
Control the availability of your machines and equipment
Although it may seem surprising, there are few companies in the sector that have a clear vision of the availability of their machines. To maximize the profitability of the company, it is essential to know at a glance what machines you have , what type, how many are working, how many are in reserve, how many are undergoing an inspection process, etc. Having control of your fleet is possible through technology that offers this information in real time and from wherever we are.
2. Automate processes through mobility and productivity tools
One of the great challenges for machinery rental companies is to have mobility solutions that allow them to be more productive. By this we refer to the growing trend of implementing inventory mobility tools , time management tools and transport management tools that automatically record each piece of data in the company's ERP .
3. From corrective to predictive maintenance + IoT
How often do machines need to be checked? Do you keep track of the days/hours worked by each machine? Are you able to calculate which machines break down most frequently and anticipate when this happens? With all this information, you will be able to predict when to generate work orders for the assignment of a check and/or maintenance. Thanks to IoT , for example, you can put a sensor on one of your machines that is capable of detecting a variation in temperature and automatically generate a work order before the motor breaks down due to overheating.
4. Have unique and reliable information to make decisions
There are still companies that make business decisions based on Excel, which often leads to errors and outdated and inaccurate information. Now, decision-making processes are much more simplified , since BI ( Business Intelligence ) technology allows the creation of dynamic reports, KPIs and dashboards to display information in real time.
5. Automate billing and reduce the possibility of contract errors
Once you have accepted your contract, it will be important to define and configure a series of parameters that allow your machinery rental and sales company to automate the billing of said contract so that errors do not occur (e.g. periodic, monthly, work order billing, etc.).
6. Personalize customer communication with 360ยบ information
Nowadays, all companies (not just those in the machinery rental sector ) have to manage huge amounts of customer data. That is why it is important to have tools that allow you to have all your customers' information in a single file . Information that, in turn, must be used by the marketing and sales departments to carry out personalized marketing campaigns (based on the different segments that this information allows to create).
7. Facilitate customer interaction with the company
As you may already know, customer experience is everything. Therefore, a great advantage in your favor will be to be able to offer them the possibility of interacting with your machinery maintenance company through your website, app and social networks. Whether it is to request a rental, generate orders, check pending works or invoices, etc. Not only will you make things easier for your clients, but your administration department will greatly appreciate it.
Bet on the management tools that your company needs
The machinery sales and rental industry has expanded considerably in recent years. To keep up, companies in the sector must understand the trends and challenges they face. For this reason, in today's nurse database post, we discuss the 7 technological challenges in the machinery rental sector that you should take into account if you want your company to lead the way towards digital transformation:
Control the availability of your machines and equipment
Although it may seem surprising, there are few companies in the sector that have a clear vision of the availability of their machines. To maximize the profitability of the company, it is essential to know at a glance what machines you have , what type, how many are working, how many are in reserve, how many are undergoing an inspection process, etc. Having control of your fleet is possible through technology that offers this information in real time and from wherever we are.
2. Automate processes through mobility and productivity tools
One of the great challenges for machinery rental companies is to have mobility solutions that allow them to be more productive. By this we refer to the growing trend of implementing inventory mobility tools , time management tools and transport management tools that automatically record each piece of data in the company's ERP .
3. From corrective to predictive maintenance + IoT
How often do machines need to be checked? Do you keep track of the days/hours worked by each machine? Are you able to calculate which machines break down most frequently and anticipate when this happens? With all this information, you will be able to predict when to generate work orders for the assignment of a check and/or maintenance. Thanks to IoT , for example, you can put a sensor on one of your machines that is capable of detecting a variation in temperature and automatically generate a work order before the motor breaks down due to overheating.
4. Have unique and reliable information to make decisions
There are still companies that make business decisions based on Excel, which often leads to errors and outdated and inaccurate information. Now, decision-making processes are much more simplified , since BI ( Business Intelligence ) technology allows the creation of dynamic reports, KPIs and dashboards to display information in real time.
5. Automate billing and reduce the possibility of contract errors
Once you have accepted your contract, it will be important to define and configure a series of parameters that allow your machinery rental and sales company to automate the billing of said contract so that errors do not occur (e.g. periodic, monthly, work order billing, etc.).
6. Personalize customer communication with 360ยบ information
Nowadays, all companies (not just those in the machinery rental sector ) have to manage huge amounts of customer data. That is why it is important to have tools that allow you to have all your customers' information in a single file . Information that, in turn, must be used by the marketing and sales departments to carry out personalized marketing campaigns (based on the different segments that this information allows to create).
7. Facilitate customer interaction with the company
As you may already know, customer experience is everything. Therefore, a great advantage in your favor will be to be able to offer them the possibility of interacting with your machinery maintenance company through your website, app and social networks. Whether it is to request a rental, generate orders, check pending works or invoices, etc. Not only will you make things easier for your clients, but your administration department will greatly appreciate it.