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They can be compared to folders

Posted: Tue Jan 21, 2025 6:22 am
by aminaas1576
Quick Answers
The quick reply feature in WhatsApp Business saves time, especially if you are often asked the same questions. To add the desired answer to the chat, type the symbol "/" in the chat. You will see the quick reply options and select the desired one.


Click on the three dots icon – Business Tools – Quick Answers.


Click the plus icon. Add the text of the answer and an abbreviation for it. If necessary, attach attachments or insert emojis. Optionally, you can specify up to three keywords to make it easier to find abbreviations. Save the result.


Labels
Labels will help you sort messages and not lose orders in which you will put correspondence with clients: in one folder you store all new orders, in another - unpaid, in the third - paid, and so on. In total, you russia email list can create up to 20 label-folders.

Click on the three dots icon – Business Tools – Shortcuts.


Click the add shortcut icon and write its name.


Let's change the color of the shortcut. Open the desired shortcut, click the three-dot icon - Select color. Specify one of the colors.


To add a shortcut to a conversation or message, select it, click the shortcut icon, and select the desired option.