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Stratification of communication channels

Posted: Tue Jan 21, 2025 4:02 am
by Maksudasm
When meetings are held in Zoom, news is published on the company portal, and work tasks are discussed in three messengers at once, employees may find it difficult to navigate the flow of information. To avoid mistakes, an intracom specialist should find a way to transfer all active communications to one channel and explain to the company's staff that creating another chat leads to distraction and reduces the quality of information perception.

Failure to comply with the principle of confidentiality and corporate ethics

The person responsible ios database for the ICS communicates very closely with the company's managers and has access to various information, and is often the first to learn about upcoming changes, so it is important to be able to keep secrets and not disclose classified information even to the closest friends and colleagues.

Lack of transparency and openness

In some cases, management prefers to hide information about problems in order to prevent anxiety and panic in the team. But often such actions lead to the opposite effect. It is important to remember that lack of information gives rise to rumors, increases anxiety, and reduces the motivation of ordinary employees.

Incorrect choice of communication channels

When using unpopular internal communication channels, there is a risk that the message will not be delivered or read.

Insufficient frequency

Irregular communications and rare communication sessions lead to a lack of awareness among the team, when no one knows about company news, important events, or upcoming changes.

Disrespectful attitude towards colleagues

This can be called a huge failure in internal communications, which cannot be compensated for by team building or bonuses.

Low employee engagement

All team members must take an active part in the communication process. An isolated employee cannot fully understand his role in the company, feel himself and his work significant.

Low employee engagement

Source: shutterstock.com

Analysis and evaluation of effectiveness is not carried out at the proper level

A company that is not interested in how convenient and useful the created internal communications system is will continue to use ineffective methods of informing.