Therefore, the first step in operating an official account is to fill in the store information in the "Basic Profile" field, such as restaurant business hours, menu information, and promotions. You can adjust the order according to importance. Of course, in addition to text descriptions, you can also put pictures or share links, which will definitely help new friends get to know your store immediately. w icon: Create a basic profile to let your friends know you better. When setting up the official account background, you can adjust the sorting order according to importance. Start one-to-one chat, the first step to making friends After joining, friends may want to make a reservation or order food immediately, so they will send a message to the merchant.
At this time, stores that are open for business should turn on the one-to-one chat function so as not to miss messages sent by consumers; if there are messages such as canceling meals or changing reservation time, you can also make good use of "Notepad" ” function, so you won’t forget to deal with it later. Use AI to automatically respond to messages, making official usa real mobile phone number list accounts a good assistant After business hours are over, am I no longer able to deal with customers? Don't worry, good services are hidden in the official account. Remember to turn on the "AI automatic response message" function after the official account, and pre-set relevant response content for frequently asked questions by customers, such as customers asking if a store has a parking lot.
As long as the "parking lot" keyword appears, the assistant will automatically reply with parking lot information. Illustration: When setting up the official account background, when AI automatically responds to messages, remember to set the relevant response content in advance. Make good use of LINE Call to resolve urgent matters online for friends In addition to one-on-one online chats, sometimes customers suddenly need to change the time and number of people they order. The official account has LINE Call for real-time online calls. If the merchant has settings to turn on this function in the background, friends can press the phone icon on the homepage of the official account to call the merchant directly, saving phone calls.