BI can be integrated with CRM to organize your customer-centric strategy
Posted: Sun Jan 19, 2025 7:22 am
CRM - Customer Relation Manager - is a customer-centric tool. It is an indispensable aid in identifying and defining prospects, understanding their needs. In this way, it is possible to provide customized products and services, capable of responding to specific questions and needs. By
having information regarding contacts, prospects and customers, which affect the areas of marketing, sales and support, you can customize customer service and make it effective.
To make the most of CRM, it is possible to integrate it with some Business bangladesh email list Intelligence tools, which not only deals with the customer, but with every aspect of your business.
By combining the strength of CRM and BI - often considered synonymous, or on the contrary put in competition with each other - it is possible to have fundamental data to develop and implement a successful business strategy, which places the customer and their needs at its center .
BI helps improve business productivity
Business Intelligence is a formidable ally for organizing your company in the most efficient way possible. For example, thanks to reports and analyses, it can establish which ROI (Return On Investment) is being produced, thus allowing you to perfect the marketing strategy you have invested in.
Furthermore, by analyzing your business data in detail, BI can easily identify which areas of your company need improvement , also optimizing the interactions between the various sectors through the analysis of data and recurring patterns that, otherwise, would be unconnected. This means increasing the efficiency of your company.
having information regarding contacts, prospects and customers, which affect the areas of marketing, sales and support, you can customize customer service and make it effective.
To make the most of CRM, it is possible to integrate it with some Business bangladesh email list Intelligence tools, which not only deals with the customer, but with every aspect of your business.
By combining the strength of CRM and BI - often considered synonymous, or on the contrary put in competition with each other - it is possible to have fundamental data to develop and implement a successful business strategy, which places the customer and their needs at its center .
BI helps improve business productivity
Business Intelligence is a formidable ally for organizing your company in the most efficient way possible. For example, thanks to reports and analyses, it can establish which ROI (Return On Investment) is being produced, thus allowing you to perfect the marketing strategy you have invested in.
Furthermore, by analyzing your business data in detail, BI can easily identify which areas of your company need improvement , also optimizing the interactions between the various sectors through the analysis of data and recurring patterns that, otherwise, would be unconnected. This means increasing the efficiency of your company.