Income growth
Posted: Sat Jan 18, 2025 7:12 am
High-quality customer service leads to increased sales. The goal of customer service is to increase the minimum order amount and the "average check". Customer service can be sold/purchased as an independent service.
Let's look at three ways to successfully use this technique.
Increase the minimum order amount
The client is willing to pay more if the service really makes his life easier.
A cafe that offers delivery is guaranteed self employed data package to receive a certain amount for any order: a minimum order amount (say, 500 rubles) can be set as a condition for home delivery. And an ordinary visitor can limit themselves to a cup of coffee. Such customer service standards bring profit from each order.
Read also!
"Examples of Marketing Strategies: From Apple to Barack Obama"
Read more
Increase the average bill
When the service meets the expectations of customers, they become regulars. Trust in the company and habit do their job – people start buying more.
The company starts with delivering tropical fruits, earns a rating, creates a courier service. Soon it expands its offering and adds dairy, meat and grocery products to the range. Buyers willingly order them, as they are completely satisfied with the quality of customer service: the order is easy to place, the products are delivered quickly.
Sell the service as a separate service
Customer service can be a source of income for a business.
Let's say a person ordered a protective glass for a cell phone. Offer to quickly and efficiently stick it on the gadget for a small fee. The customer agrees, and the seller receives a small profit without any additional costs.
This improvement of service slowly but surely leads to sales growth. At first, there may be costs, for example, for employee training. But already in the process of improvement, customer service begins to pay for them. The volume of services increases, consumers spend more. If customer service standards are met, sales growth can be confidently predicted.
Increase Your Profits by 10X: 5 Key Metrics You Must Track
Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
Read more posts on my personal blog:
After working with over 300 online projects , I can guarantee: monitor these metrics weekly and your company will not only survive, but also increase its profits by 10 times!
In the context of sanctions and crisis, knowing the ROI of your advertising decides whether your business will be successful. Tracking these 5 critical indicators is the key to your prosperity.
What you get for free:
5 Key Metrics to Increase Profits by 220%
The Secret ROI Formula: Instant Advertising Efficiency Calculator
Anti-crisis Solutions Matrix: Find the Perfect Strategy for Your Business in 15 Minutes
We have prepared all the documents and templates with formulas for you. And yes, it is FREE:
Download documents for free
Let's look at three ways to successfully use this technique.
Increase the minimum order amount
The client is willing to pay more if the service really makes his life easier.
A cafe that offers delivery is guaranteed self employed data package to receive a certain amount for any order: a minimum order amount (say, 500 rubles) can be set as a condition for home delivery. And an ordinary visitor can limit themselves to a cup of coffee. Such customer service standards bring profit from each order.
Read also!
"Examples of Marketing Strategies: From Apple to Barack Obama"
Read more
Increase the average bill
When the service meets the expectations of customers, they become regulars. Trust in the company and habit do their job – people start buying more.
The company starts with delivering tropical fruits, earns a rating, creates a courier service. Soon it expands its offering and adds dairy, meat and grocery products to the range. Buyers willingly order them, as they are completely satisfied with the quality of customer service: the order is easy to place, the products are delivered quickly.
Sell the service as a separate service
Customer service can be a source of income for a business.
Let's say a person ordered a protective glass for a cell phone. Offer to quickly and efficiently stick it on the gadget for a small fee. The customer agrees, and the seller receives a small profit without any additional costs.
This improvement of service slowly but surely leads to sales growth. At first, there may be costs, for example, for employee training. But already in the process of improvement, customer service begins to pay for them. The volume of services increases, consumers spend more. If customer service standards are met, sales growth can be confidently predicted.
Increase Your Profits by 10X: 5 Key Metrics You Must Track
Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
Read more posts on my personal blog:
After working with over 300 online projects , I can guarantee: monitor these metrics weekly and your company will not only survive, but also increase its profits by 10 times!
In the context of sanctions and crisis, knowing the ROI of your advertising decides whether your business will be successful. Tracking these 5 critical indicators is the key to your prosperity.
What you get for free:
5 Key Metrics to Increase Profits by 220%
The Secret ROI Formula: Instant Advertising Efficiency Calculator
Anti-crisis Solutions Matrix: Find the Perfect Strategy for Your Business in 15 Minutes
We have prepared all the documents and templates with formulas for you. And yes, it is FREE:
Download documents for free