Very often, when people hear the term "internal communications", they imagine a multi-level organization with hundreds of employees. In fact, a special department is formed only in large companies where the number of employees is more than twenty people. In companies with a large staff, not all employees know each other and can communicate directly.
It is advisable to build internal communications even in small enterprises and startups with 3-4 employees. A single information space allows for the exchange of necessary information and increases work efficiency. Each employee will be able to track the completion of assigned tasks and the effectiveness of their participation in the common cause.
The difference between external and internal motivation
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In a small team, it is much easier to organize high-quality communication; in most cases, it is enough to create one general chat in a messenger and hold regular planning meetings.
It is much more difficult to build dentist data package internal corporate communications where most employees perform their job responsibilities remotely - when management and employees are at a significant distance from each other. With this form of employment, it is very important to pay special attention to horizontal communications, since each employee has the opportunity to maintain contact with the manager, but does not know what his colleagues are doing at the same time.
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Types of internal communications in a company
In the course of its activities, a company can use all types of internal communications discussed below.
Offline and online
Offline communications – meetings, business meetings, briefings, etc., which take place in real time. All employees of the company gather in one real space.
Online communications are carried out in virtual space, using electronic means of communication. This type of information transfer is most often practiced in hybrid (mixed, flexible) work schedules.
Formal and informal
Formal internal communications are organized in accordance with established rules and certain procedures. These may be official statements, instructions, a set of rules, regulations, mailings, etc. Their main goal is to inform the entire team.
Informal communications – the exchange of information or ideas between employees without using official communication channels, for example: conversations during a coffee break or lunch break, discussion of work issues after work, including on social networks, joint celebration of significant dates, awarding of team members, team building, etc.
Formal and informal communications
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This type of collective interaction helps improve the psychological climate, develop employees’ communication skills, establish trusting relationships, increase work motivation and work efficiency.
Very often, holiday attributes are used to create a positive atmosphere and good mood - an advent calendar with entertaining content, the presentation of symbolic awards, a lottery with comic prizes.
The main condition is that informal exchange of information should not replace formal internal communication channels through which notification, alerting, data transfer and involvement of all company employees in work activities are carried out.