After referring new customers to our free trial, we rewarded users with premium feature unlocks and more time to enjoy their trial. This is partly responsible for our 6-month rise from $0-150K in monthly recurring revenue (MRR) without a sales team. If you’re an up-and-coming SaaS company, don’t underestimate the value of building your referral-friendly free trials. 2. Get chatbots to generate leads for you At the helm of a two-person SaaS startup, Pardeep Kullar and Joe d'Elia were struggling to juggle sales, marketing, and customer support for Anymail finder, an email verification SaaS.
With a high-volume of repeated questions and support queries, instead of croatia business email database generating leads. To make up for their limited support team, the founders eventually turned to an AI chatbot provided by Intercom. According to cofounder Pardeep, the chatbot streamlined the entire customer support and sales process with pre-written resolutions to common questions. intercom ai chatbot This reduced their average response time, generated more leads, and resulted in 60 percent more revenue with 9 out of 10 high-value leads using the chat system before buying.