How Huskies switched from amoCRM to NetHunt CRM and successfully adapted it for 5 departments

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Traditionally, it begins in the meeting room, when businessmen research the market, draw up a portrait of the target audience, and brainstorm ideas for products that would meet their needs, and ends in the (conditional) hands of the consumer.

But the history of things is not limited to their beginning and end. There is much more interesting stuff that happens between these two points: the production and distribution of goods, their storage and sale, and so on.

And behind each of these processes are people. They all have to work fruitfully and harmoniously to ensure that the product clearly meets both the creator's intention and the buyer's expectations.

In this article, using the example of Husky, we will talk about how NetHunt CRM helps companies in the warehouse logistics industry streamline processes, coordinate the work of various departments within the company , and scale effectively.

Content

Who are Huskies?
About the relationship between Husky and CRM software
Husky's Requirements When Searching for a CRM System
Not (quite) a successful first CRM implementation experience
Why NetHunt CRM?
What NetHunt CRM functionality do Husky employees use?
What goals did Husky achieve by using NetHunt CRM?
Who are Huskies?
Husky Management is an azerbaijan phone number list international outsourcing company that deals with... people and processes.

The company provides professional staff for warehouses, production facilities, and retail outlets.

Whether you need loaders to load goods; packers to pack them; warehouse equipment drivers to deliver them to points of sale; cashiers to sell; production line operators, etc. - Husky has personnel for every stage of the product's life cycle.

Accordingly, Husky clients have a unique opportunity to optimize personnel costs and effectively handle peak loads. And Husky — to successfully fulfill not only its current goals (to convey to the client the idea that outsourcing in logistics is effective), but also global ones : to create additional jobs and continue to support the economy of Ukraine.

Interestingly, in addition to actually providing warehouse logistics services, Husky also takes full financial and legal responsibility for organizing the work of its staff.

Therefore, the company simply has no room for error. All work processes must be effectively optimized, adjusted, and interconnected.

This is what prompted Husky to think about implementing a CRM system back in 2013, when the use of CRM software was still not widespread on the Ukrainian market.