If someone completes a tutorial,
Posted: Sat Feb 22, 2025 4:17 am
First week engagement
You want your users to be highly engaged when they first join you.
Therefore, measuring engagement in the first week can be a valuable way to understand overall customer satisfaction. If a customer isn’t engaged now, they’re unlikely to pick up the pace later.
To understand first-week engagement , choose a handful of key milestones during your onboarding and onboarding process to measure. Such as:
Open all emails in a welcome series,
Successfully use the product or service for its intended use.
5) Website engagement
You can learn a lot about how your customers interact new zealand mobile database with your product or ecommerce store by monitoring website engagement .
Many small details, easily observed through Google Analytics, can help you build a picture of how areas like user experience, accessibility, site speed, and backend processes are performing.
6) Social media engagement
In an ideal world, your customers don’t just use your product. They engage with you in other places too.
If your company has social media profiles, make it a priority to track and include this in your sales engagement metrics.
Each social media platform will have its own built-in metrics and data tracking . You’ll typically be able to see:
Followers,
Likes,
Comments,
Video views,
Shares and other types of engagement.
Then use this information to guide your social media strategy . This way, you can ensure that you’re providing content and a community that your target audience can’t help but engage with.
7) Conversion rate
Your customers can engage with your business in more ways than just using your product.
So, think about all the other touchpoints your audience might interact with you at. Then, use them as a data source to track the conversion rate from action to intended goal.
You want your users to be highly engaged when they first join you.
Therefore, measuring engagement in the first week can be a valuable way to understand overall customer satisfaction. If a customer isn’t engaged now, they’re unlikely to pick up the pace later.
To understand first-week engagement , choose a handful of key milestones during your onboarding and onboarding process to measure. Such as:
Open all emails in a welcome series,
Successfully use the product or service for its intended use.
5) Website engagement
You can learn a lot about how your customers interact new zealand mobile database with your product or ecommerce store by monitoring website engagement .
Many small details, easily observed through Google Analytics, can help you build a picture of how areas like user experience, accessibility, site speed, and backend processes are performing.
6) Social media engagement
In an ideal world, your customers don’t just use your product. They engage with you in other places too.
If your company has social media profiles, make it a priority to track and include this in your sales engagement metrics.
Each social media platform will have its own built-in metrics and data tracking . You’ll typically be able to see:
Followers,
Likes,
Comments,
Video views,
Shares and other types of engagement.
Then use this information to guide your social media strategy . This way, you can ensure that you’re providing content and a community that your target audience can’t help but engage with.
7) Conversion rate
Your customers can engage with your business in more ways than just using your product.
So, think about all the other touchpoints your audience might interact with you at. Then, use them as a data source to track the conversion rate from action to intended goal.