Handling objections: the fight between reason and emotion

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We already know that the things that are most valuable are usually the ones that are the hardest to get. And that they almost never work out on the first try. Sales are the same. We also have to convince our client that we really care and that we are not going to let them down. To do this, they will surely give us tests, give us negatives, and expect good answers to their objections. It is very possible that the love of our life will say no to us several times. Are we going to let it go?

It's a blessing when our potential client raises real objections. It shows us that they are interested. Have you ever been told "I don't think I'm the love of your life"? They are opening the door for you to fight if you want to prove it. Like all parts of the sales process, it can be analyzed and learned how to do it better.

We cannot be discouraged by a no

Our main problem is understanding the client, knowing where all mobile number list they are hurting, why they do not see the benefits of our product. To improve this understanding, we always have the essential tool of questions, and we can work to explain our solutions in different ways. If our client does not understand us and we repeat the same thing to them, it is not easy for them to decipher what we want to say based on repetition. Many times we are faced with a problem of communication, of understanding, of speaking on the same wavelength.

I remember a sale where the client spent 2 hours saying no, "yes but...", "I don't see it because this happens in our company...", after talking and dealing with the objections the no became a yes in that same meeting. If someone is saying no to you, but keeps talking and doesn't let you go, it can be a symptom of 2 things: either they have nothing to do and they like chatter (you have to figure these out quickly because they are the salesperson's biggest enemy), or they are interested in your product but you still haven't found the key to open the door.