All content is written in a clear and

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The page is headed by a search engine.

The categories are displayed with very attractive images and little text, and below the categories, the user has the option to contact the team if they have not found what they were looking for.

Within each category, questions are listed, showing the number of times they have been visited.

Topics are addressed using user language and offering clear answers.

It's a good example oriented towards usability.

It could be improved by also including visual resources in the answers, adding space for feedback at the end of each question and also buttons to share the entries.

Number 3: Twitter
On its FAQs page , Twitter follows some best practices.


FAQs - Twitter
The topics are classified into categories, which can be seen on the left side of the screen.

Categories can be expanded and consulted very easily.

The information is structured, with titles differentiated by large letters, which makes the page easy to scan, and there is sufficient white space between categories.

accessible manner, with the most important parts of the text highlighted in bold.

The “contact us” button and the search engine icon are always visible on the top menu of the page.

Responsive versions for MAC, Android and Windows are provided where applicable.

At the end of the entries there are buttons to share on Social Networks and the pos dubai whatsapp number list sibility of evaluating the usefulness of the article with a single click.


FAQs - Twitter and social buttons
If you select the unfavorable option, a list is provided to select the reason why you did not like the explanation, simplifying the option of sending your comments as much as possible.

It is a very complete page, with all the necessary information about the social network and its use, although the content is missing something more visual.

Likewise, some of the entries are not translated into Spanish.