What is Salesforce Marketing Cloud? If you've ever wondered and haven't yet found an answer, this post will provide you with all the information you need.
salesforce marketing cloud report
Many professionals today are wondering what Salesforce Marketing Cloud is , as it is becoming more common to hear about it and all the possibilities it offers. For those who are not yet familiar with this tool, as Salesforce partners , we have compiled some of the most frequently asked questions to answer them.
What is Salesforce?
First of all, we have to talk about Salesforce . This is the bolivia phone number data multinational company behind Marketing Cloud. They define themselves like this :
Salesforce is a cloud-based customer relationship management (CRM) platform that gives every department in your organization—including marketing, sales, customer service, and e-commerce—a unified view of your customers on one integrated platform.
We like to say that it is one of the most complete business software platforms that we can find on the market. Thanks to Salesforce, we can better understand the buyer persona , know how they have reached us, decide how and where we should communicate with them through multiple channels, build loyalty to increase sales and offer them a quality customer experience.
Since the project began in 1999 in San Francisco, the company has continued to grow and evolve. It has evolved from a CRM service to a cloud platform that connects customer touchpoints to offer a unique and personalized brand experience. Today, more than 150,000 companies use Salesforce.