It’s best if you are specific about how you’ll do that

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Let them hear your regret and commitment with something like this:
“I realize you may not be happy with me right now. However, I’m hoping you’ll consider placing just a small order with me now to allow me to provide you with the level of service you deserve.”

By providing extra care and proper follow up service, you should soon find yourself earning their full trust and business.

If any of your clients are angry because of your lack of service, and are more than happy to tell you about it, look at the bright side.

They’re still talking to you—even if it’s not with words you like to hear. Since you know you deserve it, let them vent.

Eventually, they’ll run out of steam and calm down. Get india telegram data them talking about how they would like to have their needs served.

Once you are onto the positive topic of how you’ll work with them in the future, you may just find yourself keeping their business.

If they truly enjoy your product or service, you may just need to apologize and promise to do better now and into the future.


Here are some words to get you started:
“I’ll personally deliver your first order and help your staff check it in. Then, I’ll follow up with both you and your point person about the effectiveness of the product. If you have any further challenges with it or with me, I want to know so I can rectify the situation immediately. After that, I’ll be in touch on a monthly basis. In fact, why don’t you just tell me when and how you’d like me to stay in touch? I’ll add that to my calendar for follow up right now.”

Most Importantly: Be Sincere
Practice delivering these words with sincerity. If a situation of neglect has occurred, you had better be sincere about rectifying it.