However, this dystopian perception is far from

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In this way, with each service, the chatbot tool becomes more efficient, accurate and even humanized, as it starts to simulate patterns presented in conversations with real people. What is the true objective of chatbots? Chatbots are often seen as substitutes for human attendants. % Dedicated employees, who do not take time off and do not demand a salary, a real “threat” to professionals who work in customer service.

reality. Starting with the fact that, although the dentist data user list market has innovated a lot, bots don't even come close to being able to perform all the tasks that a human being performs in this sector. The true objective of these tools is to contribute to your customer service, sales or support, not compete with it.

Chatbots are excellent solutions for relieving a company's processes and freeing professionals from basic and repetitive problems, allowing them to focus on more specific and relevant activities. What are the main benefits that these tools offer? realize the enormous advantages of investing in a chatbot, but not all of them are obvious.