Unlimited number of tickets and agents

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AsaduzzamanFoysal
Posts: 230
Joined: Tue Dec 24, 2024 8:22 am

Unlimited number of tickets and agents

Post by AsaduzzamanFoysal »

For added convenience, the site iceland phone number list administrator also offers the ability to generate tickets on behalf of specific users. This is useful if you handle customer service inquiries via phone or web. Additionally, you have complete control over where the support request button appears on your site.

Main features

Unlimited agent access
Custom email templates
Email pipeline
Time tracking
Email notifications
Supports multiple languages ​​and RTL
Fully customizable and configurable
Prices

You can use this free add-on with limited agent access. You can purchase add-ons starting at $19.

#8. WordPress Advanced Ticket System (WATS)
WordPress Advanced Ticket System (WATS) is an easy-to-use WordPress plugin for an advanced ticketing system. It also has a number of open source software integrations built directly on the WordPress platform. You can define custom fields, track internal changes, and assign requests to users.

You can also choose how you want to notify the ticket during its duration. The WATS plugin pulls tickets from your website's front-end forms, WordPress admin forms, and email. Unlike other plugins, direct ticketing management is not available. WATS is ideal for a small, multi-channel customer service business.
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