The instability of real estate agents' salaries is one of the usa mobile number common issues when it comes to planning, but it is not the only point to be taken into consideration. Factors such as competition, the sensitivity of the real estate market to external issues and new technologies make the real estate routine quite fluid and changeable.
In this article, I will show you a little about the real estate routine of real estate agents and what are the best practices to be successful in your career and be able to adapt to the market.
Summary
The real estate agent's routine
Organize customer portfolio
Customer service
Follow up on contacts
Provide documentation
Common mistakes in real estate routine
Not studying the market
Not planning the content of digital platforms
Do not perform after-sales activities
Productivity in the real estate routine
Technology in real estate routine
Applications to optimize your real estate routine
Conclusion
Do you already know CV CRM?
FAQ: Frequently asked questions about real estate routine
The real estate agent's routine
real estate routine: close-up of a diary on a person's lap with a pencil in their hand.
The possibility of organizing your own tasks can be both tempting and challenging. The amount of time each real estate agent spends on each task is very specific, but some of them are present in the routine of any real estate agent. Some of the most important basic tasks are:
Organize customer portfolio
It involves identifying each person's purchasing journey, listing properties that fit each profile, creating a schedule of meetings and visits, among other monitoring activities. In this set of tasks, a CRM can help a lot to get things off the ground.
Customer service
After organizing your customer portfolio, it's time to think about customer service. It's important to emphasize that customer service isn't just about the moment you contact the customer, but starts with a study of the customer.
Gathering the available information before getting in touch will help you to have a closer relationship with the client and also to show authority, because if you already understand the client's profile before getting in touch, you already know what type of properties you can suggest.
If you want to delve deeper into the subject, in this article we talk a little more about customer experience.
Follow up on contacts
Follow-up is basically the monitoring of the customer journey. It is part of the service process, but it is interesting to see this task as independent of the service, as follow-up aims more at creating a relationship with the customer than closing the sale.
This is the stage where the professional can identify flaws in the customer's purchasing journey. Often, the solution the customer is looking for is not the most appropriate for the problem they actually have. Your role is to identify whether or not the demand is aligned with their goals.
Remember that this contact needs to have a purpose. Respect each client's schedule and the forms of contact they prefer (phone call, WhatsApp message, etc.). All of this information needs to be noted down so that follow-ups are personalized.