a guide with digital actions to attract users and improve CX

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The use of technology by mobility and transport service companies has allowed travellers to improve their user and customer experience : purchasing a ticket from the company's website, requesting a pick-up service at a specific time, enjoying online entertainment on board...

The fact that companies in the sector have become digitalized, almost bulk sms jordan equally, now places them in a position where it is more difficult to stand out from the competition. or some years now, there has been a growing environmental awareness among citizens , which advocates a more sustainable and flexible model of mobility and transport. Faced with this paradigm, traditional means of transport coexist in cities with other new transport models and options ( VTCs and Mobility as a Service services, such as carsharing , motosharing , bikesharing or electric scooters), which are increasingly known and used by citizens .