Even though they are all potential customers, they are at different stages of consideration, so it is inefficient for field sales to approach them randomly. That's where inside sales come in. Taking advantage of the efficiency of non-face-to-face contact, we approach many leads, and immediately hand over highly likely leads to field sales. On the other hand, for leads who are still in the early stages of consideration, we continue to communicate
with them, out their needs, that is, nurturing them. In other words, inside sales' role is to grasp the level of interest and enthusiasm of leads through non-face-to-face communication before field sales, and to cultivate and select leads.
Inside sales man
Differences from Field Sales
The definition of inside sales and field sales has changed since new zealand country code for whatsapp the spread of online business. Previously, field sales were compared to outside sales and inside sales to inside sales, based on the place of activity, but nowadays, online negotiations have become common, and field sales do not necessarily mean visiting customers directly. Therefore
, today, inside sales and field sales are distinguished not by the place of activity, but by the stage of sales activity. Field sales are responsible for sales activities aimed at closing orders and contracts, while inside sales are positioned as responsible for sales activities aimed at turning the previous stage into deals, such as lead nurturing and lead selection. To touch on the history of inside
sales, this sales method spread in the United States. As mentioned above, field sales originally meant a sales method of direct visits, but in the vast land area of the United States, it was physically impossible to visit each potential customer one by one. This was because the travel time and cost were too high. Therefore, inside sales was developed as a method that enables communication with dozens of companies a day through non-face-to-face methods such as direct mail by mail and sales talks over the phone.