Ideas for customer loyalty

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Digital transformation is a critical component of business success. Accelerating its adoption is vital. Despite a lack of resources, processes and bandwidth, customers with competing priorities could use an extra pair of hands to monitor, analyse and optimise their IT infrastructure.

Dell Technologies strives to build customer loyalty through the quality of its products and the IT services that accompany them, building a strong company on its IT journey.

To better understand how to build customer loyalty, our Senior Technical Account Manager, Brahim Lamghari , interviews Abdur Rehman Sheikh .

Brahim : Today, I am delighted to welcome Abdur Rehman from Dell Channel how to get uae number for whatsapp Services Sales to help us understand and explore how Dell Technologies Optimize TAM Service can leverage a noble customer experience, seamlessly help our customers acquire new Dell Technologies products, and ultimately drive strong customer stickiness and loyalty.
First, tell us about TAM advocacy.



Abdur : As a trusted coach and advisor, it is important to always be there proactively and put the client’s needs first. This level of engagement includes assisting with critical cases, providing technical guidance, and identifying areas of the infrastructure that need optimization and performance improvement. Clients see a direct impact on their daily IT management tasks, which move from an ad hoc approach to a strategic one.