我无论如何都会问这个问题。但我强调,不是一次——不是一次! - 没有收到问题的充分答案。
我对以客户为中心有一个简单的定义。这是摆脱与客户的困难局面并维持(或更好地增进)关系的能力。因为当钱付了之后,每个人都准备好参与其中。但当客户遇到问题时,许多人会立即离开。
例如,什么是合伙企业?对我来说,这是互相履行义务。在以客户为中心的背景下,当你销售时,你对客户有义务,但他们也对你有义务。
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如果顾客永远是对的,那么你就永远是罪魁祸首!醒醒吧,他们有你!你有两个选择:
放松并享受乐趣。
把变态赶走并与足够的客户合作。
是的,还有第三个。他们会不断地邀请你 ...
Search found 17 matches
- Mon Jan 06, 2025 4:00 am
- Forum: Stock Data
- Topic: 什么是以客户为中心?
- Replies: 0
- Views: 50
- Mon Jan 06, 2025 3:44 am
- Forum: Stock Data
- Topic: 现实生活中的例子:业余爱好者与专业人士
- Replies: 0
- Views: 46
现实生活中的例子:业余爱好者与专业人士
您如何理解职业经理人或营销人员与非专业人士之间的区别?注意他们如何为团队制定策略和设定目标。
以下是您可以从业余爱好者那里听到的:
“获得更多自然流量对我们来说很重要。我查看了竞争对手——结果发现流量可以增长 6 倍。 SEO 们,嘿!过来吧。我们需要实现同样的目标,这会增加销售额。工作,让我看看结果。”
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与数字部门主管或互联网营销人员的 评论进行比较:
“我们需要了解发展的方向,所以我:
— 分析网站上上下文广告的下载和网络分析;
— 查看转化率和销售额;
——确定了优先受众群体和地区;
— 分析竞争对手的流量;
— 从公司的财务系统下载数据 ...
以下是您可以从业余爱好者那里听到的:
“获得更多自然流量对我们来说很重要。我查看了竞争对手——结果发现流量可以增长 6 倍。 SEO 们,嘿!过来吧。我们需要实现同样的目标,这会增加销售额。工作,让我看看结果。”
179-3.jpg
与数字部门主管或互联网营销人员的 评论进行比较:
“我们需要了解发展的方向,所以我:
— 分析网站上上下文广告的下载和网络分析;
— 查看转化率和销售额;
——确定了优先受众群体和地区;
— 分析竞争对手的流量;
— 从公司的财务系统下载数据 ...
- Mon Jan 06, 2025 3:28 am
- Forum: Stock Data
- Topic: 潜在客户评分和网站跟踪
- Replies: 0
- Views: 55
潜在客户评分和网站跟踪
营销自动化技术的主要功能是潜在客户评分和网站跟踪。
潜在客户评分是根据网站上的目标客户操作自动计算分数。根据积分的多少,可以追踪消费者的参与程度,识别出有购买倾向的人。
您自己创建了一个对您和您的员工都方便的积分系统。
例如:一封公开信 - 1 分,从信件到网站的过渡 - 2 分,重复访问该页面 - 5 分。因此,当潜在客户获得所需的分数时,您就知道他的兴趣程度,并据此向他提出他无法拒绝的报价。
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这就是 TimeDigitalCRM 系统中的潜在客户评分的样子
营销自动化的下一阶段是网站跟踪。
网站跟踪是跟踪客户在您网站上的活动的功能。通过 奥地利电话号码数据 ...
潜在客户评分是根据网站上的目标客户操作自动计算分数。根据积分的多少,可以追踪消费者的参与程度,识别出有购买倾向的人。
您自己创建了一个对您和您的员工都方便的积分系统。
例如:一封公开信 - 1 分,从信件到网站的过渡 - 2 分,重复访问该页面 - 5 分。因此,当潜在客户获得所需的分数时,您就知道他的兴趣程度,并据此向他提出他无法拒绝的报价。
236-2.jpg
这就是 TimeDigitalCRM 系统中的潜在客户评分的样子
营销自动化的下一阶段是网站跟踪。
网站跟踪是跟踪客户在您网站上的活动的功能。通过 奥地利电话号码数据 ...
- Thu Dec 26, 2024 10:48 am
- Forum: Stock Data
- Topic: Outbound or inbound marketing: what's the difference?
- Replies: 0
- Views: 56
Outbound or inbound marketing: what's the difference?
Prospecting for new customers is also known as outbound marketing. It is the way of generating business opportunities through direct approaches.
It is an older sales method and was widely used in traditional marketing, i.e. in TV, radio, newspaper, magazine and flyer advertisements. When other ...
It is an older sales method and was widely used in traditional marketing, i.e. in TV, radio, newspaper, magazine and flyer advertisements. When other ...
- Thu Dec 26, 2024 10:36 am
- Forum: Stock Data
- Topic: Pay with Google Pay wherever you see these icons
- Replies: 0
- Views: 136
Pay with Google Pay wherever you see these icons
Briefly about changes in Google Pay
Google Pay updates are announced at the annual developer conference called Google I/O. The conference has traditionally been held in May or June at the Moscone Center in San Francisco since 2008. Over the course of its existence, the service has undergone many ...
Google Pay updates are announced at the annual developer conference called Google I/O. The conference has traditionally been held in May or June at the Moscone Center in San Francisco since 2008. Over the course of its existence, the service has undergone many ...
- Thu Dec 26, 2024 10:11 am
- Forum: Stock Data
- Topic: 5 Services for Marketing Automation in Business
- Replies: 0
- Views: 49
5 Services for Marketing Automation in Business
Nowadays, we increasingly encounter automation in various spheres of life, routine tasks are performed more easily with the help of technologies and software. Marketing is no exception, because now more and more companies use automation in this area. In this article, we talk about 5 cool and ...
- Thu Dec 26, 2024 9:48 am
- Forum: Stock Data
- Topic: Negative reviews should be deleted
- Replies: 0
- Views: 55
Negative reviews should be deleted
Every company sometimes faces negative feedback from customers. If such feedback about your work appears, don’t be upset! Carefully review the feedback, draw conclusions about whether you made a mistake and how you can avoid it in the future. Be sure to send a response in which you apologize for the ...
- Thu Dec 26, 2024 9:15 am
- Forum: Stock Data
- Topic: Increase the number of visits from regular customers
- Replies: 0
- Views: 39
Increase the number of visits from regular customers
There are several ways to improve LTV indicators. Among them: conducting promotions, retargeting, email, SMS and push notifications, providing privileges and loyalty programs. If even after this, LTV indicators do not grow, we will tell you what to do.
Focus your efforts not on your entire customer ...
Focus your efforts not on your entire customer ...
- Thu Dec 26, 2024 8:50 am
- Forum: Stock Data
- Topic: Who to send SMS to to increase sales
- Replies: 0
- Views: 45
Who to send SMS to to increase sales
Here we have collected the most popular methods of segmentation. Try them in your business to better communicate with your customers by sending them the right text messages at the right time.
Who to send SMS to to increase sales
Email marketing is a fairly lively channel of communication with the ...
Who to send SMS to to increase sales
Email marketing is a fairly lively channel of communication with the ...
- Thu Dec 26, 2024 8:21 am
- Forum: Stock Data
- Topic: Write the text for the newsletter
- Replies: 0
- Views: 58
Write the text for the newsletter
One of the main advantages of the message is the ability to interest the client with a short text without using any complex designs. This same opportunity is also a difficulty, because the text must interest the client and encourage him to come back to you. Several examples of what can be written in ...